FAQs
Practical answers before the first call.
These FAQs are written for patients and families who need plain-language guidance without unnecessary friction.
How do I request an appointment?
Use the appointment form or call us directly. A care coordinator will follow up to confirm details and help identify the right next step.
Do I need a referral?
Referral requirements depend on your insurance and clinical situation. You can still contact us, and our team can guide you on what may be needed.
Can Lumivora provide a second opinion?
Yes. Second-opinion requests are welcome. Please gather pathology reports, imaging reports, treatment summaries, and medication lists when available.
What should I bring to my first visit?
Bring your photo ID, insurance information if applicable, medication list, pathology reports, imaging reports, prior treatment records, and questions you want answered.
Will my treatment start immediately?
Timing depends on your diagnosis, symptoms, records, and whether additional testing is required. The first priority is making sure the plan is accurate and appropriate.
Do you offer virtual consultations?
Virtual consultation availability may vary by state rules, clinical need, and physician scheduling. Contact the team to ask what is available for your situation.
Can I upload medical records?
Please do not send medical records through the website form. Our coordination team will let you know the secure and appropriate way to share records after reviewing your request.
Do you accept insurance?
Insurance questions can be discussed during scheduling. Our team can help patients understand what information may be needed for verification.
How are clinical trials discussed?
When appropriate, your physician may discuss whether trial exploration or referral is relevant. Eligibility always depends on the trial and clinical details.
Next step
Ready to speak with an oncology care team?
Request an appointment and a Lumivora coordinator will help you prepare the right records and next steps.